Privacy Policy

Effective Date: 01/04/2026

At Tint Studio Kenya, we take privacy seriously. Not because it’s required—but because our clients expect discretion, professionalism, and control over their information.

This Privacy Policy explains how we collect, use, and protect your data when you interact with us through:
www.tintstudio.co.ke

  1. Information We Collect
    a) Information You Provide

When you contact or engage with us, we may collect:

  • Full name
  • Phone number (including WhatsApp)
  • Email address
  • Vehicle details (make, model, requirements)
  • Location (for bookings or service coordination)

b) Automatically Collected Data

When you visit our website:

  • IP address
  • Device and browser type
  • Pages visited and interactions

c) Marketing & Tracking Data

We may use:

  • Google Analytics
  • Google Ads tracking
  • Meta (Facebook/Instagram) Pixel

This allows us to understand what’s working—and what’s not—so we can improve your experience.

  1. How We Use Your Information

We use your data to:

  • Respond to inquiries quickly and accurately
  • Provide quotations and recommendations
  • Schedule and manage bookings
  • Improve our services and website performance
  • Run targeted advertising (only where relevant)

We do not use your data randomly or excessively. Every use is tied to improving service or communication.

  1. Communication (Including WhatsApp)

By contacting us, you agree that we may communicate with you via:

  • Phone calls
  • SMS
  • WhatsApp
  • Email

We keep communication relevant and professional. No spam, no unnecessary messaging.

  1. Legal Basis for Processing

In line with the Kenya Data Protection Act, 2019, we process your data based on:

  • Your consent
  • Service fulfillment (e.g., bookings)
  • Legitimate business interests (e.g., improving service delivery)
  1. Data Sharing

We do not sell or trade your personal data.

We may share limited data with:

  • Trusted service providers (e.g., analytics, CRM tools)
  • Advertising platforms (Google, Meta)
  • Legal authorities when required

All third parties are expected to handle your data responsibly.

  1. Data Retention

We only keep your data for as long as necessary:

  • Inquiry data: up to 12 months
  • Customer records: as required for service history and support
  • Marketing data: until you opt out

If there’s no reason to keep your data, we don’t keep it. Simple.

  1. Data Security

We take reasonable steps to protect your data:

  • Controlled access to information
  • Use of secure platforms and tools
  • Internal handling standards for client data

That said, no digital system is completely risk-free. We continuously improve our safeguards.

  1. Your Rights

Under Kenyan law, you have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Object to certain types of processing

To make a request, contact us using the details below.

  1. Cookies

Our website uses cookies to:

  • Improve functionality
  • Analyze performance
  • Support advertising

You can disable cookies in your browser settings if you prefer.

  1. Third-Party Links

Our website may contain links to external sites.
We are not responsible for how those sites handle your data.

  1. Updates to This Policy

We may update this policy as our business evolves.
Changes will be reflected on this page with an updated effective date.

  1. Contact Information

Tint Studio Kenya
Website: www.tintstudio.co.ke

Email: info@tintstudio.co.ke
Phone: +254720759342

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